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It's Fall weather out right now (53 degrees) but the high for today is 73.

Jess seems to find this some variety of confusing; I simply find it "weather".

Yesterday, I fixed something that was breaking live-streaming for many users in Russia, I think. I like it when a reddit complaint leads to a straightforward bugfix I can actually implement; it makes me feel less like a "hero" (which is good short term and bad long term) and more like I'm just doing my job.

Unfortunately, live-streaming isn't really my job.

I wonder if there's any companies that just have software development strike teams that just go around fixing high-touch user complaints. I guess there's only a handful of companies big enough to make that worthwhile, but it might be cool to have a general purpose strike team of a half dozen people to do things like that. I guess the biggest problem is the learning curve for any particular problem: it's taken more more than 12 months of listening to complaints every day to get to the point where a non-trivial chunk of them are actionable.

I still like the idea, even if it's impractical.

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When I was investigating MySQL at an old job, it seemed that the devs had solutions to reported bugs within 48 hours. I had the impression they didn't even have a bug tracking system, just "Bug! fix it now!" ("DB is not ACID compliant" was not an actionable bug.)

As I pointed out to my managers, good luck getting that level of service out of Oracle or MS...

At work, another department wanted to update an app to use the library our team's been writing. So they parachuted in a bunch of contractors who worked crazy hours to bash their app together before disappearing off to their next contract. I was slightly disappointed that their French Commandos (they hired a French outfit) were only metaphorically parachuted in.

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