I'm really not looking forward to the wonderful world of Cambridge apartment hunting again. There's too much scum doing realty on the streets of Cambridge. Craigslist has at least completely changed the game, but that doesn't mean that realtors are any less scummy.
There are some good people out there. Companies who have employees that are really trying to help people get a better place to rent, rather than trying to make as much money as possible. It's reassuring to know that not everyone is simply out to make a quick buck.